Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We currently only offer UK shipping via www.thehobbyshack.co.uk, for international purchases please visit our Ebay store which has international shipping options available using Ebays Global Shipping Program

 

we offer free economy (2-5 day) shipping as standard, customers can also pick express (Next day) shipping for an additional £8.95

 

Payment Methods

Our primary preferred method of payment is via paypal, this enables 99% of our customers to pay either with their paypal account, or via debit / credit card (paypal account not required)

We also accept major credit cards via Stripe

For UK Customers unable to pay via the above options, we do offer Bank Transfer. 

You can pick your payment method when proceeding through the checkout.